Privacy Policy

Last updated: April 24, 2026

This Privacy Policy explains how La Reyna Enterprises, a California Corporation, doing business as PatronPro ("PatronPro", "we", "us" or "our"), collects, uses, stores and shares information when you visit our website, create an account, purchase a subscription, use our platform, communicate with us, or use any related services.

PatronPro is a business management platform for contractors and construction-related professionals. Our service may include customer management, messaging, SMS, email, calls, calendars, forms, landing pages, estimates, invoices, payments, automations, review requests, document management and related tools.

By using PatronPro, you agree to the practices described in this Privacy Policy.

If you have any questions, you can contact us at: La Reyna Enterprises · 10821 Cassina Avenue, South Gate, CA 90280, United States · Email: info@getpatronpro.com

1. Information we collect

1.1 Account and business information

Name, Email address, Phone number, Business name, Business address
Billing information, Account login information, Subscription plan
Support requests, Communication preferences
Any information you choose to provide to us

1.2 Payment and billing information

Payments processed through Stripe. We do not store full card details. We may receive:

Payment status, Subscription status
Last four digits of a payment method, Billing email
Invoices, Receipts, Failed payment notices, Refund status

1.3 Platform usage information

Login activity, IP address, Browser type, Device information, Operating system
Pages visited, Features used, Date and time of activity
Error logs, Security logs, System events, Configuration settings
Automation activity, User actions within the platform

1.4 Customer, lead and contact information uploaded by users

Names, Email addresses, Phone numbers, Addresses
Project or job information, Messages, SMS conversations, Email conversations, Call records
Notes, Tasks, Appointments, Calendar events
Estimates, Quotes, Invoices, Receipts, Contracts, Signatures, Documents, Uploaded files
Payment-related records, Review request activity, Campaign and automation history

The PatronPro customer is responsible for ensuring they have the necessary rights, permissions and legal basis to upload, store, process and communicate with these contacts.

1.5 Messaging, SMS, calls and communication data

Phone numbers, Email addresses, Message content, Message history
Call history, Call logs, Voicemail or recording information (if enabled)
Delivery status, Open/click status where available
Opt-in and opt-out records, STOP/HELP responses
Campaign activity, Automation activity, Messaging provider logs, Communication preferences

1.6 Documents, contracts, estimates and invoices

PatronPro may allow users to create, upload, send, sign or store business documents. PatronPro does not provide legal, tax, accounting or financial advice. Users are responsible for reviewing and validating any documents they use.

1.7 Forms, landing pages and website tools

Name, Email, Phone number, Project details, Service interest, Uploaded files
Appointment requests, Consent records, Source information
Campaign attribution, Any other fields configured by the account owner

The customer is responsible for ensuring compliance with applicable laws.

1.8 Cookies and similar technologies

Used for:

Website functionality, Login sessions, Security, Analytics
Language preferences, Payments, Marketing attribution, Advertising
Retargeting, Performance monitoring, Embedded tools, Third-party integrations

See our Cookies Policy for more details.

2. How we use information

To provide, operate and maintain PatronPro
To create and manage user accounts
To process subscriptions, invoices, payments and refunds
To provide customer support
To send account, billing, security and service communications
To enable SMS, email, calls, WhatsApp and messaging features
To enable estimates, invoices, contracts, documents and payment workflows
To enable calendars, appointments, forms, automations and campaigns
To help users manage their customers, leads and business operations
To troubleshoot issues and improve platform performance
To personalize and improve the user experience
To monitor usage, detect abuse and prevent fraud
To protect the security and integrity of the platform
To comply with legal obligations
To enforce our Terms and Conditions
To communicate updates, changes or promotional information about PatronPro, where permitted
To analyze website traffic and marketing performance
To support integrations with third-party providers
To develop, test and improve features, including AI-enabled or automated features where applicable

3. AI and automated features

PatronPro may use artificial intelligence, automation tools or third-party AI providers to support certain features. When AI-enabled features are used, information may be processed by PatronPro or by third-party AI providers. Users are responsible for reviewing AI-generated or automated content before using, sending, publishing or relying on it. PatronPro does not guarantee that AI-generated outputs will be accurate, complete, compliant, appropriate or error-free.

4. SMS, mobile information and messaging consent

PatronPro may send SMS/text messages, emails, calls or other communications related to your account, onboarding, billing, support, security, service updates, reminders, alerts and operational activity. Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages by replying STOP. Reply HELP or contact info@getpatronpro.com for help.

PatronPro does not sell personal information. PatronPro does not sell, rent or share mobile phone numbers, SMS opt-in data or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

5. Customer responsibility for communications

If you use PatronPro to send SMS, emails, calls, WhatsApp messages, campaigns or automations to your own customers or contacts, you are solely responsible for ensuring you have the required consent and legal basis. Compliance required with:

TCPA, CAN-SPAM, A2P 10DLC rules, CTIA guidelines
Twilio policies, Meta/WhatsApp policies, Email provider policies, Mobile carrier rules
Any other applicable laws

PatronPro may suspend or restrict accounts if there is spam, abuse, legal risk or non-compliance.

6. How we share information

6.1 Service providers

We work with service providers for hosting, CRM infrastructure, messaging, SMS, email delivery, payment processing, analytics, advertising, security, automation, AI-enabled features, and more. Providers may include: GoHighLevel, LeadConnector, Twilio, Mailgun, Stripe, Google, Meta / WhatsApp, LinkedIn, OpenAI or other AI providers, Zapier, and others.

6.2 Payment providers

Stripe and similar providers for subscriptions, invoices, failed payments, refunds and account billing.

6.3 Communication providers

If you use SMS, email, phone, WhatsApp or other messaging, information may be shared with communication providers as needed.

6.4 Legal and compliance reasons

To comply with law, regulation, subpoena, court order or legal process
Respond to lawful requests from public authorities
Enforce our Terms
Protect our rights, property or safety
Detect, investigate or prevent fraud, abuse, security issues or illegal activity

6.5 Business transfers

If PatronPro or La Reyna Enterprises is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy or similar transaction, information may be transferred.

6.6 With your direction or consent

When you direct us to do so, connect third-party integrations, invite team members or otherwise use features that require sharing information.

7. Third-party integrations and services

PatronPro may integrate with third-party services. Your use may be subject to their own terms and privacy policies. PatronPro is not responsible for the privacy, security, availability, approval, pricing, deliverability, compliance or performance of third-party services.

8. Payments made by your customers

PatronPro may allow contractors to create invoices, send payment links and collect payments from their own customers via connected payment providers such as Stripe. PatronPro does not act as a bank, payment processor, escrow service, financial institution or custodian of funds. You are responsible for your own payment processing account, fees, refunds, disputes, chargebacks, taxes, receipts and compliance.

9. Data retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements and maintain security. After account cancellation, we may retain data for up to 90 days, unless a longer retention period is required by law. Some information may remain in backups or logs for a limited period before deletion or anonymization.

10. Security

We use reasonable administrative, technical and organizational safeguards. No system is completely secure. You are responsible for maintaining the confidentiality of your login credentials and managing user access within your account.

11. Your choices

Depending on your location and applicable law, you may have rights to:

Request access to personal information
Request correction
Request deletion
Opt out of certain communications
Withdraw consent where applicable

12. California privacy rights

If you are a California resident, you may have rights under California privacy laws including:

The right to know what personal information we collect
The right to request access
The right to request correction
The right to request deletion
The right to opt out of the sale or sharing of personal information
The right not to be discriminated against for exercising privacy rights

PatronPro does not sell personal information. Contact info@getpatronpro.com to exercise these rights.

13. Marketing communications

We may send promotional emails where permitted by law. You can unsubscribe using the unsubscribe link or by contacting info@getpatronpro.com. We may still send transactional, account, billing or service-related communications. For SMS, reply STOP to opt out.

14. Cookies, analytics and advertising

We may use cookies, pixels and similar technologies from providers such as Google, Meta, LinkedIn or others to understand traffic, improve our website, measure campaigns and deliver relevant advertising. You can control cookies through your browser settings. See our Cookies Policy for more information.

15. Children's privacy

PatronPro is intended for business and professional use. Not intended for children under 18. We do not knowingly collect personal information from children under 18. Contact info@getpatronpro.com if you believe a child has provided personal information.

16. International users

PatronPro is operated from the United States and primarily intended for U.S. users. If you access PatronPro from outside the United States, your information may be processed and stored in the United States or other countries where our providers operate.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date at the top. If changes are material, we may provide additional notice. Your continued use after changes become effective means you accept the updated Privacy Policy.

18. Contact us

La Reyna Enterprises · 10821 Cassina Avenue, South Gate, CA 90280, United States · Email: info@getpatronpro.com